How can we help?
15 answers
On a TV: open teleVoog, then scan the QR code with your phone or enter the 6-character code at televoog.com/link. Add your playlist there and select Send to TV.
On an iPhone or iPad: open teleVoog and choose M3U link or Xtream Codes, then paste the details from your provider.
Link to this answerM3U and M3U8 playlist links, and Xtream Codes logins (server address, username and password). Your provider gives you one of these.
Link to this answerThe code appears on the first screen when no playlist is added yet. If you already have one, open Settings → Playlists on the TV to see the code again.
Link to this answerYes. Add them on the Manage playlists page, then choose Watch this one to switch. Your TV changes over in a moment.
Link to this answerOn a TV, hold OK on any channel. It appears in the Favourites group.
On an iPhone or iPad, open the channel and tap Add to favourites.
Link to this answerThe programme on now and the one after it, shown under the picture. It comes from your provider’s TV guide, so it’s only there if your provider includes one.
Link to this answerOn channels where your provider keeps past programmes, you can go back to a programme that has already started or finished, then jump back to live.
Catch-up is on Android TV and Google TV today. It’s coming to the other TVs and to phones.
Link to this answerWhile watching a film or episode, open the controls and choose Subtitles or Audio. Only the languages your provider includes are listed.
Link to this answerTurn your phone sideways and the picture fills the screen. Turn it upright to go back.
With rotation lock on, use the full-screen button instead. To leave, use the close button or swipe down.
Link to this answerWhen you drag the progress bar, a small picture shows where you’ll land. Change when it’s used in Settings → Playback → Seek previews: On Wi-Fi only, Always or Off.
Some streams can’t show a picture. You’ll see the time instead.
Link to this answerCheck the device is online and the playlist link is correct. Your provider may also be down for a moment: teleVoog tries again by itself.
If it still can’t, choose Try again, or Edit playlist to check the details.
Link to this answerYour username or password may have changed, or your subscription may have ended. Check with your provider, then choose Edit playlist and enter the new details.
Link to this answerThe playlist loaded but didn’t contain any channels. Ask your provider to check the link, then choose Try again.
Link to this answerThe channel isn’t sending a picture right now. This is on the provider’s side. teleVoog marks it so you know, and the mark goes by itself once it plays again. Choose another channel, or try later.
Link to this answerCheck your internet speed and try a wired connection or moving closer to the router. Many providers also limit how many devices can watch at once: stop watching on other devices and try again.
Link to this answerStill stuck?
Tell us your device and what the screen says. For missing channels or login problems, your IPTV provider is usually the quickest help.